July 9, 2015
To All LUS Flight Attendants:
As you well know, with the implementation of PBS, there are continued problems associated with Crew Portal, ISAP and ETB. The problems with these interrelated programs have caused an extraordinary amount of stress with the company's IT processes and a great deal of unneeded tension to the membership.
The good news is that the company has stepped up its communication and its interaction with the JIRC and is bringing our groups closer to the table. The bad news is we continue to see system shut downs, sorting difficulty, slow/unstable programs and restricted access.
My office researches, vets, files and when necessary, arbitrates Presidential Grievances. We have been working very closely with the JIRC committee, local Base Presidents and VPs, Regional Reps and APFA legal to identify potential violations to the negotiated Redbook language and implementation difficulties, which resulted in a Presidential Grievance filing against the company.
APFA National Vice President